Thank you for shopping with Upton Boutique. As our store host a variety of plus size labels from all over the world we ask that you please allow 3 business for processing and 12 to 30 business days for your order to be shipped. If you have found an issue with your order we want to hear about it. To track a order customers should add a phone number to their information. Customers who choose to check out using their phone number will get order updates by SMS. You can contact us at email@example.com we will be sure to get back to you within 48 hours.