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Any Online returns must be made within 7 days of receiving a package. Products should be returned if products arrive damage for a full refund. Customer should immediately take a picture of the damage product and email it to firstname.lastname@example.org . Please allow up to 48 hours for a response. Exchange can be made if an incorrect product was delivered or if the incorrect size was ordered. Customers will receive store credit Only!!! Once Upton Boutique has receive the returned item the customer will be issued a store credit gift certificate. Store Credit can be used for feature purchases.